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Last week SocialFlow CEO Jim Anderson and McClatchy Senior Director of Engagement & Retention Phil Schroder presented a 30-minute webinar: Start With Retention: Using Social Media to Grow Subscriber Revenue. During this webinar, Jim and Phil discussed how and why it makes sense to invest in retention and looked at the impressive results that McClatchy …

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You work hard to create engaging content, build trust, and cultivate a social following. But are you thinking enough about how you secure that trust? A Google search of “social media hack” will reveal a litany of stories that range from embarrassing to disastrous. “I’ve been hacked” is a club that nobody wants to join. …

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We’ve added Twitter preview functionality to our compose window.  Now, in addition to seeing the metadata (image/link/title/description), you will see a preview of how your content will look when posted to Twitter. When posting to Twitter and Facebook simultaneously, you’ll see both previews of the post on both social networks. This functionality is available for …

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SocialFlow app update

We’ve updated our mobile app.  Adding lots of functionality in this version, it has never been easier to post on the go with SocialFlow. The update allows you to do much more with video content. The latest version allows you to: upload videos to Facebook, Instagram, Twitter add thumbnails for Facebook video posts recycle video …

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After months of messaging about the “healthy use of social media,” Instagram is starting to test the idea of removing “Like” counts from posts in the U.S. They’ve not said how broad the test will be, but in previous tests we’ve numbers in the range of 1% of total users–so if this test follows that …

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