Instagram capabilities on SocialFlow just got better. We’ve rolled out additional Instagram functionality in both the Listen and Reports tabs. We have detailed the new Reporting features below as well as letting you know how to access them.
New Instagram Reporting Features:
- Native Instagram Posts now display in the timeline
- Native Instagram Posts will now display stats throughout the site (timeline, Single Message Report, Report Dashboard)
- Downloadable Month-over-Month, Week-over-Week, Day-over-Day and their recurring counterparts will now include Instagram posts published via SocialFlow and posts published natively via Instagram
- Downloadable Message Reports and Label Reports and their recurring counterparts will now include Instagram posts published via SocialFlow and posts published natively via Instagram
If you have authorized Instagram Publishing, these updates will happen automatically, and no further steps will be needed.
If you haven’t yet authorized Instagram publishing, follow the steps here: How to Connect My Instagram Account to SocialFlow
When you authorize Instagram accounts into SocialFlow this time, it will count towards your overall social accounts total as allocated in your sales agreement since it includes Publishing functionality. If you do not have room for additional handles at this time, you will need to reach out to your sales or client services rep at SocialFlow to update your current agreement.
Please let us know if you have any questions about this process or need more handles added to your SocialFlow account. You can contact your client services rep at SocialFlow or email us at firstname.lastname@example.org.